1. Introduction

PublicResourceHub ("we," "our," or "us") prioritizes your privacy. This Privacy Policy details the handling of your information when engaging with our website publicresourcehub.top or utilizing our yacht charter services.

When you use our services, you agree to the information practices detailed in this document. The policy adheres to privacy regulations such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant privacy legislation in Canada.

2. Information We Collect

2.1 Personal Information

We collect personal information that you willingly share with us when you:

  • Reserve a yacht charter
  • Reach out to us via our website or by phone
  • Opt-in for our newsletter
  • Complete forms on our website
  • Engage in surveys or promotional activities

The personal information we gather may include:

  • Your name and contact details (email, telephone, postal address)
  • Payment details (safely processed via third-party services)
  • Preferences and special requests for your charter
  • Emergency contact details
  • Health-related or dietary particulars (when furnished)

2.2 Information Collected Automatically

Automatically gathered data when visiting our website includes:

  • IP addresses and geographical information
  • Type and version of your internet browser
  • Visited pages and duration of site engagement
  • URLs of referring websites
  • Particulars about your device (model, screen resolution, etc.)

2.3 Cookies and Similar Technologies

Our usage of cookies and similar technologies aims to enhance your browsing experience by:

  • Saving your preferences
  • Evaluating website performance and utilization
  • Delivering personalized content
  • Refining our offerings

You can manage cookies via your browser preferences or our consent popup.

3. Utilization of Collected Information

Your data facilitates the following:

  • Provision of Services: To manage yacht charters, confirm bookings, and communicate regarding reservations
  • Support: To offer responses to queries and needed assistance
  • Payment Handling: To carry out financial transactions and administer invoices
  • Protection: To uphold safety measures and fend off deceit
  • Promotion: To distribute marketing materials and updates, subject to your permission
  • Website Enhancement: To scrutinize patterns of use and augment website features
  • Regulatory Adherence: To fulfill legal and regulatory responsibilities

4. Disclosure and Sharing of Information

Your personal data is neither sold to nor shared with unrelated parties. We might share your data in these scenarios:

4.1 External Service Providers

We may grant access to your information to dependable third-party providers helping with: online payments; website maintenance; email dissemination; website usage analytics; customer service.

4.2 Compliance with Legal Obligations

Your information might be disclosed to comply with lawful requests, court directives, exigent situations, or inspections into suspected illicit actions.

4.3 Business Reorganizations

In the occurrence of corporate mergers, takeovers, or property sales, we might transfer your data as a part of the proceedings.

5. Safeguarding Data

We employ suitable measures like encryption, secure servers, and staff instruction to protect your data. Yet we cannot warrant absolute security over the internet.

6. Storing Data

We retain personal data only for as needed to accomplish its purposes or as legal mandates dictate. Typically, retention periods are:

  • Charter bookings: 7 years due to tax/legal reasons
  • Marketing communications: Until revocation or deletion occurs
  • Analytical data of the website: 26 months
  • Client assistance records: 3 years since last correspondence

7. Your Rights and Preferences

You reserve rights to obtain, rectify, or expunge data (where law permits), relocate it, refuse marketing communications, and modify cookie preferences. To act on these rights, please get in touch as outlined below.

8. External Services

8.1 Analytics Tools

We utilize certain tools like Google Analytics for website analysis. You are entitled to opt out with a specific browser extension available.

8.2 Social Media Platforms

Our website could include links to social platforms with their privacy terms.

8.3 Processing Payments

Processing of financial transactions is done through compliant third-party handlers.

9. Cross-Border Data Transfer

The data we collect may be processed outside of Spain. We take measures to apply protections in line with privacy legislation.

10. Protection of Minors

We do not target or knowingly acquire data from children below the age of 13. Should we learn of such instances, we will take immediate action.

11. Privacy Policy Updates

Amendments to this Privacy Policy might occur. We will notify via posting the revised document, emailing registered users, or through our website. Continued usage after updates signifies consent.

12. Connecting with Us

For inquiries on this Privacy Policy or our data practices, reach out to:

PublicResourceHub — Privacy Officer
Port Vell
Barcelona 08039
Spain

Telephone: +34 932 23 74 10
Email: [email protected]

13. Adherence to Advertising Policies

We abide by the advertising consent policies. You may alter your preferences regarding cookies and tracking technologies at any moment through our settings.